One of the most powerful means of filtering, sorting and searching information that has emerged as part of social computing is the use of “tags” to classify content of all types. Associating tags with content creates a set of metadata that is used to find content. This metadata provides a new paradigm for finding content which compliments the traditional search mechanisms that users are familiar with.
Why do we want to make our enterprise data easier to find? Research published in 2009 byIDC, estimates that information workers average 8.8 hours a week looking for information, with a cost of $14,209 a year. Imagine if we could reduce this cost by as little as 10% then we would save employees almost one hour each week in their ability to find information. Tagging content in our enterprises appropriately will help employees find the “right” information more efficiently.
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