InsideView has partnered withNetSuite (NYSE: N), a leading vendor of cloud computing business software suites, to create InsideView for NetSuite, the firstSocial Intelligence application to bring social media to both CRM and ERP, optimizing core business processes that are essential to driving the success or failure of every business. InsideView for NetSuite now allows NetSuite users to have instant access to relevant intelligence harvested from emerging social media, such as Twitter, LinkedIn, Facebook, Jigsaw and NetProspex, as well as editorial sources, such as Thomson Reuters and Capital IQ (a Standard & Poor’s Company), directly within NetSuite, empowering users to significantly improve business efficiencies across sales, marketing, billing, procurement, and HR operations.
InsideView for NetSuite was built using NetSuite’s SuiteCloud development platform and is the first social intelligence application delivered natively within NetSuite. The new application expands our partnership with NetSuite beyond its original sales intelligence focus to deliver the power of social intelligence throughout both front-office sales and marketing and back-office financial operations. By leveraging the social intelligence delivered by InsideView directly within the NetSuite interface, businesses can gain new insights into their customers, prospects, employees and vendors to realize cross-enterprise productivity improvements.
Our partnership with NetSuite will allow InsideView’s technology to go beyond Social CRM for sales and marketing workflows and extend into Social ERP optimized for back-office operations such as:
– Billing / Collections: Automated monitoring of financial events such
as funding developments, analyst ratings, earnings calls, cost cutting,
bankruptcy, etc., allows for the real-time prioritization of accounts and
collections efforts while relationship mining helps expedite billing
– Procurement: Consolidated contact search allows for easier resolution
of bidding, pricing, or payment issues and integrated competitor profiles
help identify and evaluate other potential vendors.
– Recruiting: Automated monitoring of talent acquisition opportunities
across target companies and consolidated contact search assist in sourcing
candidates by title, industry, company size, key event and specific