Guidelines for Brands Using Twitter
by: David Armano
For many individuals, Twitter allows us to manage our multiple circles of friends and contacts. However, In what seems like a very short amount of time, Twitter has become one of the most talked about social networks around.
While it has a relatively small base of users compared to other networks such as My Space and Facebook—brands and organizations from Starbucks
to Dell
to Nike
, Southwest
and many more seem to be rushing into it for one reason or another. Back in 2007 when I wrote about in in BusinessWeek, I called Twitter a “Conversation Ecosystem”—that’s because it’s a platform that supports multiple conversations and interactions across multiple platforms. If you are a brand manager, agency or even employee and you are considering diving into Twitter, here’s a few things you might want to consider:
Continues @ Future Lab

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