CMS Watch finds most DAM products are evolving slowly while several vendors face turbulence
Boston, MA, USA— Digital Asset Management (DAM) vendors and products are evolving at surprisingly different rates, in some cases representing a significant risk to buyers. These findings come from vendor evaluation research released today from CMS Watch, a vendor-independent analyst firm, in an update to The Digital & Media Asset Management Report 2009.
Among larger vendors still absorbing acquisitions from 2008-2009, promises of product evolution and integrations under Enterprise Content Management (ECM) Suites have fallen short. For example, DAM vendor Autonomy has acquired a wide array of technologies, but these tools remain disconnected and buyers don’t seem to be finding a value-add, while Open Text/Artesia has struggled to roll out a long-promised, new user interface for its DAM platform.
“We’ve seen a lot of lackluster RFP responses from big ECM players proposing DAM solutions,” points out Theresa Regli, CMS Watch’s principal analyst and buyer advisor for DAM.