HiveMind uses what the team call “Social Taxonomy” to create definitions of what type of language demonstrates expertise in a given field. Once that’s done it’s a case of flicking the switch and allowing the algorithm to do its thing.
HiveMind works with multiple Web 2.0 or Enterprise 2.0 tools like SocialCast, Confluence, Yammer, Lotus Connections or Sharepoint (and many others) as well as e-mail. In the words of co-founder Tim Bull:
“Our software can help you turn the flood of information into expert knowledge that you can track, measure and reuse as tags to improve the quality of expertise location and knowledge across all your tools.”