When confronted with information management challenges, many organizations operate on a reactive basis—developing ad hoc solutions to specific problems as they arise. And because of this, many document management programs are rife with duplicate capabilities, non-standard approaches and process inefficiencies. The result is that companies are becoming exposed to unnecessary risks and costs and missing out on opportunities to add business value.
It’s time to take a step back and view information management as a critical process on par with more traditional business operations. But few organizations have the time or expertise to build an information management program that meets today’s needs—and will be ready for whatever the future holds.
That’s where working with a knowledgeable partner and leveraging a hosted solution can make a all the difference. They can help you quickly reach a new level of information management capability without a major up-front investment in software, hardware and in-house skills.
Here are our top eight tips for getting your information management strategy and program back on track through the use of outsourcing and hosted solutions.
1 — Avoid making a “platform decision” at all.
The investment in procuring and operating a modern, enterprise-class document management system is significant—and many solutions offer high-end features, such as workflow, that few small and mid-size businesses need.
Hosted document management solutions offer a usage-based cost model that allows you to pay only for the services you need and the volume you process. What’s more, since your partner is responsible for hardware and software upgrades and that cost is prorated across all organizations using the service, you gain access to the latest and greatest without having to spend your limited capital funds.