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Looking to the Future: Web 2.0

The National Library of Wales is one of the great libraries of the world and has a remit to:

collect, preserve and give access to all kinds and forms of recorded knowledge, especially relating to Wales and the other Celtic countries, for the benefit of the public, including those engaged in research and learning

As a result our readers represent a extremely varied demographic, reflecting the diversity of our published material, archival and other collections.

The Web and the online delivery of resources has been integral to the Library’s service portfolio for many years, providing a access to its resources in a way which helps to overcome distance and availability issues. To this end, the Library has an extensive digitization programme which has provided virtual access to some of the greatest treasures in the collections through a ‘Digital Mirror‘ using innovative access methods to deliver an enhanced user experience for remote readers.

Looking to the Future: Web 2.0

We’re constantly building on this solid foundation by seeking new ways of providing access to our resources and ‘Web 2.0? and the Social Web are key to realising the goal of enhancing our remote provision. The use of Web 2.0 approaches to achieve Library 2.0 delivery is ingrained in the new Library strategy ‘Shaping the Future’ [pdf] which outlines the Library’s desire to explore collaborative and diverse models using external resources. This will allow the Library to leverage Web platforms which are heavily focused on user engagement in order to deliver future services. Leading up to this shift in emphasis for Web developments the Library conducted a review of how a National Library might understand the concept of ‘Web 2.0? and how we might best make use of our existing digital resources in a Web 2.0 environment.

Of course, the we’re not just looking at the way in which we can enhance our collections through new technologies and platforms – the current Web content represents a proportion of the information produced by the Library and there is a ‘hidden’ silo of professional, training and development information (some of which is exposed through the Digital Asset Management Development Wiki, as well as a range of “lost opportunities” (such as guest talks which could in the future be streamed via the Web). Beyond this there are clear examples from other organisations of best practice in using the Web to communicate internally and to share procedures and information through wikis and other technologies.

The Library has begun to increase the level of Web 2.0 services available by creating presences in online environments (including presences on Facebook and YouTube) as well as by beginning to allow reuse of its data – initially through a pilot Wikipedia project. The Library is also developing an XML feed of its events (including exhibitions and talks) through the Typo3-based content management system underlying the Library’s main website.

Continues @ http://ukwebfocus.wordpress.com

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